Privacy Policy
Al Fatiha Health is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Contents
Information We Collect How We Use It Sharing Your Data Cookies Your Rights Data Security Contact Us1. Information We Collect
When you use the Al Fatiha Health website or purchase our products and services, we may collect the following personal information:
- Name, email address, phone number and postal address
- Payment information (processed securely via PayPal or Stripe — we do not store card details)
- Information you provide when booking appointments or submitting enquiries
- Health-related information provided voluntarily for the purpose of treatment
- Website usage data collected via cookies and analytics tools
2. How We Use Your Information
We use your personal information for the following purposes:
- To process orders and deliver products or services
- To respond to enquiries and provide customer support
- To send appointment confirmations and relevant health information
- To improve our website and services
- To comply with legal obligations
3. Sharing Your Data
We may share your information with trusted third-party providers who assist us in operating our website and services, including:
- Payment processors (PayPal and Stripe) for secure transaction handling
- Delivery partners for shipping your orders
- Email service providers for sending transactional communications
All third parties are required to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you use our site. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
To exercise any of these rights, please contact us at info@alfatihahealth.co.uk.
6. Data Security
We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All payment transactions are processed through encrypted, secure channels via PayPal and Stripe.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Al Fatiha Health
884 Attercliffe Road, Sheffield S9 3RP
info@alfatihahealth.co.uk
+44 7655 075010
Have questions about how we handle your data? We're happy to help.
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